Joy Invite — Your Memories, Your Privacy. 💜

Privacy Policy

Last updated: 9 October 2026

At Joy Invite, your trust matters as much as your celebrations. We respect your privacy and aim to keep your personal details, wedding information, and creative memories safe.

By using our platform, you acknowledge the data practices described below.

✦ What We Collect

We collect information you provide directly to us, such as when you create or modify your account, use our services, request customer support, or otherwise communicate with us.

We collect information needed to create your invitations, including your name, email, phone number, wedding details, family information, photographs, uploaded patrikas, music, and other content you provide.

We may also collect account activity, device information, payment references, and basic usage data to operate and improve our services.

✦ AI Magic Scan & Your Data

Our AI Magic Scan processes uploaded wedding cards and patrikas to extract names, dates, venues, functions, and other invitation details.

Your information may be processed using authorised AI and technology service providers to deliver this feature. Please upload only information you have permission to use.

✦ How We Use Your Information

Your data helps us personalise invitations, save your edits, generate downloads, process payments, provide customer support, maintain security, and improve your experience.

We may also send important account or service updates. Promotional messages will follow applicable consent requirements.

✦ Your Details Stay Yours

You retain ownership of your original photographs, documents, and personal content. Joy Invite uses this content to provide the services you request.

We do not sell your personal information. We may share necessary data with trusted service providers, including hosting, payment, AI processing, analytics, and support partners, or when legally required.

✦ Payments & Security

Payments are handled through payment service providers. We may retain transaction references and billing records, but payment credentials are handled according to the payment provider's systems.

We use reasonable security measures to protect your data, although no online platform can guarantee complete security.

✦ Cookies & Website Experience

We may use cookies and similar technologies to remember preferences, improve performance, understand website usage, and support marketing where permitted.

You can manage cookies through your browser and any available consent settings. For a detailed breakdown, please see our Cookie Policy.

✦ Sharing Your Invitations

Invitations are made to be shared! When you download or share an invitation or publish an invitation link, its visible details may become accessible to recipients and anyone they share it with.

Please review your personal details before sharing.

✦ Your Data, Your Choice

You can request access to, correction of, or deletion of your personal information and withdraw consent where applicable by contacting us.

We retain information only as reasonably necessary for our services, security, transactions, and legal obligations. Some records may need to be retained as required by law.

Our services are intended for adults. Users under 18 should use the platform through a parent or lawful guardian.

✦ Updates & Support

We may update this policy as our platform grows or legal requirements change. Important changes will be communicated where required.

Need Help?

✉

Grievance Redressal Officer (IT Rules 2021 & DPDP Act 2023)

Grievance Officer — support@joyinvite.com

Acknowledgement: 24 hours • Resolution: 15 days

Your celebration is personal. Your privacy should be too. 💜